Frequently Asked Questions
How do I transfer my membership?

Print, complete and sign the Request for Transfer form on our forms page then send it to the division office where you would like to transfer.

How do I change my address?

Submit your new address on our contact page.

How do I change my beneficiary?

Print, complete and sign the Change of Beneficiary form on our forms page then send it to national headquarters in St. Charles, Missouri.

Where do I send my membership dues renewal?

Your membership renewal is mailed to your division office and can also be renewed online.

Are benefits for automobile and travel related accidents only?

Benefits listed on the insurance page are some of the claims that are payable to Class A members for accidental injuries.

What are my accident benefits?

Benefits are outlined on our insurance page.

How do I report an accident?

Complete the request for claim form and email or mail to national headquarters in St. Charles, Missouri.

How do I report a death?

Notify your division office or national headquarters of a members’ death.

Where can I order CHAD stickers and other safety material?

CHAD stickers and safety materials can be ordered through your division office or National Headquarters.

How do I replace my key tag?

You can contact Michigan Division Secretary Mark Cassis to place an order for a new key tag.

How do I replace my membership card?

You can contact National Headquarters by phone at +1 (636) 724-2227 or by email at [email protected]

How do I join?

You can either join online or request an application for membership from your division office or national headquarters.

Who do I call to follow up on the status of my accident claim?

Call national headquarters in St. Charles, Missouri at (636) 724-2227 and press #1 or ask for the claims department.

Do you have to have an accident to get benefits?

Yes

I see hospital benefits on my benefit sheet. I was in the hospital, can I collect?

Benefits are paid for accidents only.

Can I re-open my claim after a period of time?

Yes, we allow up to 10 years to re-open a claim.

Are my benefits cut in half at the age of 70?

No, the benefits were changed to pay the full amount in 1981.

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